Quality:
SofTopper Truck Caps are made in the USA.
The canopies are manufactured with a premium automotive convertible topping which consists of an exterior grade woven fabric with a UV stabilized PVC coating for water resistance. It has been proven against, wind, rain, snow, sunlight, fading, mildew and rot and will remain beautiful for years. It is also the chosen fabric used by many major OEM convertible manufacturers, as it is made to standup to mother nature in all 4 seasons.
Shipping:
SofTopper truck caps are shipped to you directly from the manufacturer in th USA.
They are shipped Priority mail to Canada at a cost of $89.00 CAD.
Shipping usually takes between 6-10 business days, depending on your Postal Code time can be shorter or longer.
You will be e-mailed a tracking number.
Taxes will be collected at the post office when you pickup your topper.
Duties do not apply as the toppers are made in the USA. ( free trade finally working for us)
Our Price To Our Canadian Customers:
If you check the manufacturers web site you will see we are charging the same price for the tops and shipping, except we are in Canadian funds, thats a saving of @ $30. ( based on a $589 cap)
http://www.softopper.com
Warranty:
We warrant our Softopper products to be free from defects in material and workmanship for a period of one year, with the exception of vinyl windows and zippers, provided there has been normal use and proper maintenance.
Vinyl Windows are warranted for a period of 6 months from the date of purchase.
Zippers are guaranteed to be in perfect working condition when leaving the factory. Due to atmospheric conditions, dirt, sand, road grime, dust, and abrasive cleaners, etc., zippers are warranted for a period of 6 months from the date of purchase.
Toyota 4 Runner, Chevy Blazer and GMC Jimmy side curtain windows are warranted for 90 days from the date of purchase.
Returns must be pre-approved and have Softoppers issued RGA number attached. Any defective items must be returned with proof of purchase to Softopper 4843 Pearl St. Unit B Boulder CO 80301, freight pre-paid. Items returned must be carefully packed, in clean condition, with plastic windows protected from scratching and creasing. This warranty does not cover damage resulting from abuse, misuse, alteration, accident or damage in transit. Softoppers obligations under this warranty are limited to the aforementioned repair or replacement of warranty defects for which return authorization has been received during the warranty period, and Softopper SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING FROM BREACH OF THIS OR ANY IMPLIED WARRANTY. This warranty applies to the original purchaser only. All remedies under this warranty are limited to repair or replacement of any item or items found to be defective by the factory within the time period specified.
Care and Maintenance:
Your top is made of the finest materials available. To keep it looking new and for product longevity and durability, it will need periodic cleaning and maintenance.
Washing: The fabric should be washed from time to time using a mild soap and warm water. Be sure to rinse all soap off the top when washing is complete.
Vinyl Windows: Windows should be kept clean to avoid scratching. Wash with a water-soaked sponge or cloth and a mild dishwashing detergent. Do not use a coarse brush on the windows and never wipe the windows when they are dry. Be careful when clearing snow and frost from the vinyl windows since they are easily scratched.
Cold weather: As with all automotive and marine clear vinyls, extreme care must be taken when rolling up or folding in cold temperatures. This point cannot be stressed enough! Clear vinyl becomes stiff in cold temperatures and may crack. Retracting the Softopper in cold temperatures is not recommended. When opening the rear of the Softopper in cold weather, be sure to raise the zippers as high as possible so that any folding will occur to the topper fabric and not to the clear vinyl window.
Zippers: Keeping the zippers clean and lubricated with a silicone lubricant will help prevent damage and keep the zippers in smooth working condition.
Leakage: As with any sewn automotive top there is always a slight risk of leakage. Right out of the box the Softopper will not be waterproof. Any water seeping through at the seams may be stopped by applying Seam Sure (supplied), on the inside of the affected seams. Shake Seam Sure well and apply liberally to the inside seams concentrating on areas where needle and thread penetrated the fabric.
Snaps: Keep snaps clean and lubricated with a silicone lubricant to help prevent snaps from sticking to the studs. If a snap does become stuck to a stud, use a screwdriver and gently pry apart to prevent damage to the snap or top fabric. If any snaps need to be replaced due to sticking or damage please contact us and we can send out a small do-it-yourself repair kit.
